You can check the status of your order under My Account and orders tab, tracking number for your order will be available to view, if for some reason this is not available, please call us at – 604-260-1400 or send an email to support@lightingbro.com
CANADA – SHIPPING TERMS
Note: Shipping to CANADA = $CAD
We offer FREE shipping on orders over $499.00 for all provinces except for YT, NT & NU, orders that does not meet the prepay amount are charged a regular ground shipping fee of $24.99 or you can pick up for free, if you are located in BC and ON, please call us first to make sure the item is in stock locally.
For YT, NT & NU Provinces, we offer FREE shipping on orders over $999, orders that does not meet the prepay amount are charged a regular ground shipping fee of $44.99
USA – SHIPPING TERMS
Note: Shipping to USA = $USD
We offer FREE shipping on orders over $499.00 to all lower 48 states, orders that does not meet the prepay amount are charged a regular ground shipping fee of $24.99.
For HI and AK, we offer FREE shipping on orders over $999, orders that does not meet the prepay amount are charged a regular ground shipping fee of $44.99
Ground shipping usually will take at least 1 – 5 business days, depending on where the shipment is coming from, if you are located on the east coast and the shipment is coming from BC for (Canada) or WA for (USA), it usually will take 5 business days via ground shipping.
If you require your order to be OVERNIGHT, please call us at 604-260-1400 or email us at support@lightingbro.com
YES!, as of July 2024, we will open our business to our neighbors in the United States.
To return a product, please visit – https://lightingbro.ca/returns/
To file a warranty claim, please fill out the form here – https://lightingbro.ca/warranty/
Our prices are already discounted from retail price, we have the lowest price in Canada & US in terms of Lotus LED Lights products, if you have a very large volume order, please contact us at – 604-260-1400 or email us at support@lightingbro.com
We are located in Canada.
We are an online store, as of the moment, we do not have any physical locations, Being an Online store, we are able to provide the lowest price of Lotus LED Lights in Canada & US
